All sales are final.

Please note that this is a small bespoke company and all hats are made to order, by hand. I require a non refundable deposit in order to secure your spot in the design queue. Once your design deposit has been submitted, materials for your order are purchased. The remaining balance (plus shipping) is due when the hat is completed.

Cutter Paul operates by appointment only. email ciao@cutterpaul.com or give me a call 859.619.6326

The lead time for custom hats is dependent upon materials and the current design queue. Most custom hats ship within 8-10 weeks but this is not guaranteed. You will be given an estimated delivery window upon placing your order and will receive updates once the hat is in production.

YES! “Fit Kits” are available for remote fittings. I simply ship you the fitting tools with a return label and we do a video fitting.

I am happy to answer any additional questions Ciao@cutterpaul.com